Terms & Conditions

Last modified 09.09.2021


Drops Terms and Conditions


Thank you for using Drops! These Terms and Conditions (“Terms”) are applicable to website and software/mobile applications (‘apps’), all owned and operated by PlanB Labs OÜ and from or in connection with which you are accessing this document.


1. Welcome to Drops


Drops is an educational technology and software-as-a-service company providing a language learning platform for the global educational technology market, developed by PlanB Labs OÜ (with company number 12346011 and registered office at Veskiposti 2, Tallinn 10138, Estonia available on  https://app.languagedrops.com/ and in the app stores (apps for Android and iOS) (hereinafter referred to as “we, us, our” or “Drops”). 


We focus on combining beautifully designed word games with mnemonic associations to provide short, engaging games which make language learning a fun part of your daily routine and not a chore. While fun and simple, the beautifully designed app is built with years of research into how to help you learn a language more effectively and easily. For those interested in learning to write character-based languages or languages with a different writing system, we developed a companion app, Scripts. We also offer a companion app to support kids learning languages--Droplets.


These Terms and Conditions (“Terms”) are applicable to our website (www.languagedrops.com) and software/mobile applications (‘apps’), all owned and operated by Drops. We refer to such websites and apps in this agreement as the “Drops Service” or “Service”. The Drops mobile applications are referred to as the “App”. By using the Services or accessing any content or material that is made available by Drops through the Service you understand and agree to accept and adhere to the following terms and conditions as stated herein.

2. Accessing the services 


In order to access our Services, whether or not you are a new, existing or former user, you confirm that you have read these Terms. Whenever you use our Services, you acknowledge that you understand and agree to these Terms, and you also agree to our Privacy Policy


We may make changes to our Terms from time to time. We will publish all changes on this page with the date these amendments are made located at the top of the page, so that you know when we last updated the Terms. This also applies to our Privacy Policies. 


Your continued use of our Services after any amendments constitutes your acceptance of any such amendments. If you do not agree to comply with these Terms, please do not register to use, access or continue to use our Services. 


Unless explicitly stated otherwise, any new features that are added to the current Services, including the release of new tools and resources, shall be subject to these Terms.


By using our Services, you confirm that: 

(i) you are either at least 18 years old or, if you are younger than 18, that you have the permission of your parent or legal guardian, who will take responsibility for your compliance with these Terms; 

(ii) you have read, understood, and agree to be bound by these Terms, including any future modifications.


3. Responsible use and conduct


By visiting our Services and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as “Resources”), you agree to use the Services and these Resources only for the purposes intended as permitted by (a) the Terms, (b) this Acceptable Use Policy and (c) applicable laws, regulations and generally accepted online practices or guidelines (“Acceptable Use”). Wherein, you understand that:


a. In order to access our Services and Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Services and Resources. You agree that any information you provide will always be accurate, correct, and up to date.


b. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Services and Resources. Accordingly, you are responsible for all activities that occur under your account/s.


c. Accessing (or attempting to access) any of our Services and Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Services and Resources through any automated, unethical or unconventional means.


d. Engaging in any activity that disrupts or interferes with our Services and Resources, including the servers and/or networks to which our Services and Resources are located or connected, is strictly prohibited.


e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.


f. You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.


g. You are not allowed to use our apps and Services in a way which may impinge on the rights and freedoms of individuals.


h. To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Drops and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Acceptable Use Policy or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this Acceptable Use Policy. In such event, you shall provide us with such cooperation as is reasonably requested by us.


We have the right at our sole discretion to take appropriate action where, in our judgment, User behavior is regarded as offensive, harmful, objectionable, inaccurate, or violates any 3rd party rights. You understand and agree that in the event of a violation of the Acceptable Use we may immediately terminate or suspend your Drops Account.


4. Registration for Services


In order to use the Services you must register for an account by either: 

(i) connecting through an available social media account (including, but not limited to Facebook, Weibo, Google, Apple); or 

(ii) providing a username, a valid email address and any other information we may require from time to time (“Account”). 


You are responsible for maintaining the confidentiality of your Account details and you are fully responsible for all activities that occur under your Account. Your Account must be used only by you and must not be shared with, or transferred to any other individual. 


You must immediately notify us via our support address (support@languagedrops.com) of any suspected or actual, unauthorized or fraudulent use of your Account or any other breach of security.


Once you have an Account, you can create an online profile (“Profile”). 


When creating your Profile, you agree to:

(i) provide accurate, current and complete information; and 

(ii) be personally responsible for the information you provide in your Profile. 


We reserve the right to delete your Profile and suspend or terminate your Account if we, acting reasonably, suspect that any information you provide in your Profile is untrue, inaccurate or does not comply with our Terms.


5. Our Privacy Policy 


We take your privacy very seriously. Any personal information you submit to us when setting up an Account shall be subject to our Privacy Policies. You understand that through your use of the Services, you consent to the collection and use (to the extent stated in the Privacy Policy) of this information. You further understand, acknowledge and agree that any personal information you provide on your Profile is provided at your sole liability. We accept no responsibility whatsoever for the use of any personal information you share on your Profile by you or any other individual.


6. Our content


All of the content available through the Services (including the right to sue for passing off, design rights, reports, data, databases, tools, code, photographs, pictures, video, interfaces, web-pages, designs, text, graphics, images, information, software (“Software”), audio and other media files, their selection and arrangement, materials and all other intellectual property rights are owned by us or are licensed to us by a third party (“Our Content”). You acknowledge and accept that you are expressly prohibited from using Our Content except where we grant you a limited license to use Our Content in connection with the Services.


Our logo “Drops” and names “Language Drops” and “Droplets” are our registered trademark/service mark. To the extent that there are trademarks, service marks and/or logos from other organisations on our Website or Apps, they are the trademarks, service marks and logos of those respective organisations. You are granted no general right or commercial license with respect to our trademarks, service marks and logos or of the trademarks, service marks or logos of those other organisations.


Copyrights under MIT licenses used:

https://feathericons.com/

Copyright (c) 2013-2017 Cole Bemis

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.


7. Drops Service Plans


The basic version of the Services can be used completely free of charge. This includes basic learning courses and content. If you decide to advance your learning, we have a range of subscription options to best meet your needs. You can opt to subscribe for our monthly, yearly and lifetime subscription (together the “Premium”) to access advanced learning courses and content. Our fees for Premium are available to view in our Apps and on our website https://languagedrops.com/premium. Our Fees are subject to different subscription plans, gift plans and promotions, and we therefore reserve the right to update our Fees from time to time.


We reserve the right to change or withdraw features, specifications, services and content of a Service Plan at any time, without notice to you. 


You can manage your Drops user account under your profile page within the app. If you have purchased a Paid Subscription through a distribution platform such as Google Play or Apple App Store, you must manage your account through such platforms.


7.1 Paid Subscriptions


If you select Monthly Premium your subscription will automatically renew as a rolling subscription and renew at the end of each monthly period, being one month (or as near to the date as possible) from the date on which your Monthly Premium was activated. 


If you select Yearly Premium, your subscription will automatically renew as a rolling subscription at the end of each annual period, on the date on which your Yearly Premium was activated (each being a “Renewal”). 


If you proceed with a Renewal, the method of payment used to pay the Fees will be debited at the end of your current Premium subscription. 


If you select Lifetime Premium subscription, this will be charged as a one-off upfront payment without any renewals. Lifetime Premium subscription is valid until the date Drops ceases to commercially offer the Services.


You acknowledge that, if we change the Fees, this will not affect your existing Premium subscription, therefore, if you have signed up for subscription at a certain Fee, any Fee changes will not affect any current subscription or any renewals.


Please note that if you have purchased the subscription through Apple iTunes or Drops iPhone/iPad application, the following conditions apply for renewals of Monthly and Yearly Premium subscription:

  • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
  • your account will be charged for renewal within 24-hours prior to the end of the current period.


Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase.

 

The effect of the subscription changes are as follows:

  • From Monthly Premium to Yearly Premium – your Yearly Premium will be activated immediately after payment is processed and any time left on your Monthly Premium will be cancelled and will not be refunded;
  • From Yearly Premium to Monthly Premium – your Yearly Premium will continue to be active until the expiry of the remainder of your current Yearly Premium subscription and your Monthly Premium will be activated once your Yearly Premium subscription has expired; and
  • From Monthly Premium or Yearly Premium to Lifetime – your Monthly Premium or Yearly Premium will continue to be active until the expiry of the remainder of your current Monthly or Yearly Premium subscriptions and your Lifetime plan will be activated immediately after purchase. 
  • Please note that in case of switching to Lifetime plan, you have to cancel your Monthly or Yearly Premium subscriptions to avoid auto renewal of these recurring subscriptions.


7.2 Prepaid offers


If you have received a code or other offer provided or sold by or on behalf of Drops for access to a Paid Subscription (“Code”), separate terms and conditions presented to you along with the Code may also apply to your access to the Service and you agree to comply with any such terms and conditions.


7.3 Free Trial 


Your Premium subscription may start with a free trial. The free trial period for any subscription will last for the period of time specified when you signed up. Free trials may not be combined with certain other offers, as specified. If you begin your subscription with a free trial, the first billing day will be the day after the free trial expires. E.g for a 7 day free trial the billing day will be the 8th day. However, no charges will be made if you cancel the subscription prior to the end of your free trial period. You can cancel the free trial any time, in the app store where you made your purchase. 

8. Payment processors

All financial transactions made in connection with the Service will be processed by a third party in accordance with their respective terms of use, privacy policy, and/or any applicable payment terms and conditions. We encourage you to learn about the practices of such third party. In no event will Drops be responsible for the actions or inactions of any third party payment processor, including, but not limited to, system downtime or payment service outages.

9. Cancellation and refunds 

You can keep track of your Premium subscription by opening the Account Settings after purchase which will display the expiry date of your Premium subscription.

We do not provide refunds for Apple App Store payments, as those purchases are managed solely by Apple.

We do not provide refunds after 14 days of the original purchase.

We may not be able to refund you, or there may be a delay in issuing you a refund if you have paid the Fees using any third party scripts or products that anonymise personal payment details, including but not limited to, Apple App Store and Play Store payments.

We do not offer refunds or partial refunds outside of the refund options stated above.


10. Account deletion 


10.1 Deleting your account


You are able to delete your account from the Profile menu.  Once your account is deleted, you will no longer have access to your Profile and your account will lose all settings and progress. We can't restore accounts or progress after you delete your account. If you have an active Premium subscription when your account is deleted, you will not receive a refund for any time remaining on your Premium subscription. To delete your locked or suspended account, please send us the email address of the account to support@languagedrops.com and we will assist you further.


10.2 Termination of your account by us


We reserve the right to modify, temporarily suspend or permanently delete your Account and terminate your access to the Services if we have reason to believe that you have breached or acted inconsistently with the Terms. Following termination, your Licence will be automatically revoked and we reserve the right to delete your Account, erase all or any information on your Profile and discard any content created by you (“User Content”). You agree that we shall not be liable to you for any modification or discontinuance of the Service. We accept no liability for deletion of information or content from your Profile. You acknowledge and accept that certain User Content may remain after the termination of your Account and that the User Content Licence shall not be revoked or terminated. If you have an active Premium subscription when we terminate your Account, you will not receive a refund for any time remaining on your Premium subscription.



11. Your license 


Subject to your compliance with these Terms, we grant you a limited, personal, non-transferable, non-sublicensable, worldwide and non-exclusive licence to use Our Content for the exclusive purpose of using the Services for your own personal, non-commercial use (“Licence”). Your Licence to use Our Content is restricted to use of the object code of the Software, and it is a condition of the Licence that, except where permitted under applicable law, you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, rent, lease, loan, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to access the Apps or the Website by any means other than through the interfaces that are provided by us for use in accessing the Service.

Drops software applications are licensed, not sold, to you, and Drops and its licensors retain ownership of all copies of the Drops software applications even if you have downloaded such Resources to your personal computers, mobile handsets, tablets, and/or other relevant devices.


12. Third Party Applications


The Services may contain third-party owned content and links to other websites, including Google ("Third Party Websites"). We do not endorse, sponsor, recommend, or otherwise accept responsibility for any Third Party Websites. In addition, Third Party Websites are not under our control and we are not responsible for the content or privacy practices of the Third Party Websites, including, without limitation, links contained on Third Party Websites or any changes or updates to Third Party Websites. We may provide third party content and Third Party Websites to you only as a convenience, and the inclusion of such third party content and Third Party Websites is not an endorsement by us in favour of any third party. 


You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through Third Party Websites. We have no responsibility for the content on Third Party Websites that you may find or access when using our Services. Content available on or through Third Party Websites may be protected by copyright and the intellectual property laws of any country.


13. User conduct 


You must not attempt to gain unauthorised access to our Services, the server(s) on which our Services are stored or any server, computer or database connected to our Services. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Services will cease immediately.


14. No representation or warranty


We, our officers, employees, contractors, suppliers, affiliates, agents and licensors do not guarantee that our Services, or any content therein, will always be available, uninterrupted and free from bugs or viruses and you should use your own anti-virus software. You are responsible for configuring your information technology, computer and mobile phone programmes and platform to access any of our Services. We may suspend or withdraw or restrict the availability of all or any part of our Services for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal, but this may not be possible.


You understand and agree that the Services are provided “as is” and that you use the Services at your own risk. To the fullest extent permitted by applicable law, we expressly disclaim all warranties of any kind, whether express or implied, including but not limited to any implied warranties of fitness of the Services for a particular purpose. We do not make any representation or warranty of any kind and do not assume any responsibility for any improvement of your language learning or your learning of any other subject by use of our Services, accuracy of Our Content or any other content available by use of the Services. Access to the Services may be slow, limited or unavailable during periods of peak demand, system upgrades, malfunctions or scheduled or unscheduled maintenance, or for any other reason beyond our reasonable control.


Our Content available by use of our Services is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.


15. Limitation of Liability 


You acknowledge and warrant that we, our officers, employees, contractors, suppliers, affiliates, agents and licensors are not and shall not be liable to you for any damages, including but not limited to loss of profit, inaccurate results or any data, data being inaccurate, the cost of recovering any data, inability to access the Services, the cost of substitute services, claims by third parties for any damage to computers, software, modems, telephones or any other property, indirect, incidental, special, consequential or exemplary damages, even where we have been advised of the possibility of such damages. 


We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.


The maximum aggregate liability of us to you in relation to any paid Premium Services (whether such liability arises in contract, tort (including negligence), breach of statutory duty or otherwise) shall, to the fullest extent permitted by applicable law, not exceed the total amount of the Fees paid by you to us for the Premium Services in the 12 months prior to the initial action giving rise to the liability, which is an aggregate limit that will not increase according to the number of claims brought by you. If no Fees have been paid by you and your use of the Services has been limited to the free Services, you shall not be entitled to any damages of any kind.


If you have a dispute with another User relating to, arising from, or in any way connected with use of the Services, you release us from all claims, demands and damages of any kind or nature arising out of or in any way connected with such dispute.


16. Miscellaneous


16.1 Indemnification


You agree to indemnify and hold us, our officers, employees, contractors, suppliers, affiliates, agents and licensors harmless from any losses, damages, cost, expense (including reasonable legal fees) or other liability, arising out of any claim, demand, allegation or proceeding brought by any third party due to, or arising out of your User Content, your use of the Services, your connection to the Services, your breach of the Terms, or your violation of any rights of another person or entity.


16.2 Severability and waiver


Unless as otherwise stated in the Agreements, should any provision of the Agreements be held invalid or unenforceable for any reason or to any extent, such invalidity or unenforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law.


Any failure by Drops or any third party beneficiary to enforce the Agreements or any provision thereof shall not waive Drops or the applicable third party beneficiary’s right to do so.


16.3 Entire Agreement 


You agree that these Terms represent the entire understanding between us and you and these Terms supersede any previous agreements, promises, assurances, warranties, representations and understandings, whether written or oral, between us and you.


16.4. Assignment


Drops may assign the Agreements or any part of them, and Drops may delegate any of its obligations under the Agreements. You may not assign the Agreements or any part of them, nor transfer or sub-license your rights under the Agreements, to any third party.


17. Governing Law / Jurisdiction


The Services are controlled by PlanB Labs OÜ, a company registered in Estonia. They can be accessed by most countries around the world. As each country has laws that may differ from those of Estonia, by accessing our Services, you agree that the statutes and laws of Estonia, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of the Services and the purchase of any products or services through the Services.


Furthermore, any action to enforce this User Agreement shall be brought in the courts located in Tallinn , Estonia. You hereby agree to the jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.


Any notices or other communication given by you to us shall be done via our support email at support@languagedrops.com.


Language 

This agreement was originally written in English. To the extent any translated version of this agreement conflicts with the English version, the English version controls.



















更新日期:2021年9月9日


Drops条款和条件


感谢你使用Drops!这些条款和条件(“条款”)适用于由PlanB Labs OÜ 拥有的和运作的、你访问此文档所在的、以及与你访问此文档相关的网站和软件/手机应用程序(‘应用程序’)。


1. 欢迎来到Drops


Drops是一家教育科技和软件公司,为全球教育技术市场提供了一个语言学习平台,由PlanB Labs OÜ开发(公司注册编号为12346011,办公室注册地址为10138 Veskiposti 2, 塔林,爱沙尼亚),可在https://app.languagedrops.com/ 和安卓及iOS的应用程序商店中获取(以后简称为“我们、我们的”或“Drops”)。


我们专注于将设计精美的文字游戏与记忆性联想结合起来,提供简短而有吸引力的游戏,使语言学习成为你日常生活中有趣的环节,而不是一件乏味杂事。尽管应用程序有趣而简单,但它是在多年研究如何帮助使用者更有效和更容易地学习语言的基础上开发的。而针对想学习某些基于字符的语言书写,或对具有不同书写系统语言感兴趣的人,我们开发了一个配套的应用程序,即Scripts。此外,我们还提供一个支持儿童学习语言的配套应用程序--Droplets。


这些条款和条件(“条款”) 适用于Drops拥有的和运作的网站(www.languagedrops.com)以及软件/手机应用程序(‘应用程序’)。在这个协议中,我们称这些网站和应用程序为“Drops服务”或“服务”,Drops的手机应用程序为“应用程序”。如果你使用服务或访问Drops通过服务所提供的任何内容或资料,即表示你了解、同意、接受并遵守此处所述的以下条款和条件。


2. 访问服务


无论你是新用户、现有用户还是以前的用户,如果你访问服务,你必须确认你已经阅读了这些条款。在你使用我们服务的任何时候,你都必须确认你了解并同意这些条款,并且你也同意我们的隐私政策。


我们会不时更改我们的条款。我们将在此页面发布所有的修订,并且在页面顶部注明修订的日期,以便你知道我们条款最新更新的日期。这也适用于我们的隐私政策。


在任何修订后,如果你仍继续使用我们的服务,即表示你接受此修订。如果你不同意遵循这些条款,请不要注册使用、访问或继续使用我们的服务。


除非另有说明,否则,添加到当前服务中的任何新功能,包括发布的新工具和资源,均应受这些条款的约束。


如果你使用我们的服务,则表示你确认:


(1)你至少18岁,或者,如果你未满18岁,你已获得你的父母或法定监护人的许可,他们将对你遵守这些条款承担责任;(2)你已经阅读、了解并同意接受这些条款,包括这些条款未来的任何修改。


3. 负责任的使用和行为


如果你访问我们的服务,以直接或间接的方式访问我们为你提供的信息、资源、服务、产品和工具(以下简称“资源”),即表示你同意将这些资源仅用于(a)条款;(b)此可接受的使用政策和(c)适用法律法规,以及被普遍接受的网络操作或指南(“可接受的使用”)允许的目的。其中,你了解以下信息:


(1) 为了访问我们的服务和资源,作为注册过程的一部分,或作为你使用服务和资源的能力的一部分,你可能会需要提供关于你的某些信息(如身份证明、联系方式等)。你确认你提供的任何信息都是准确、正确和最新的。


(2)对于与你用来访问我们服务和资源的任何账号相关的任何登录信息,你有责任维护其机密性。因此,你对你账号下发生的所有活动负责。


(3)严禁通过我们提供的方式以外的任何方式访问(或试图访问)我们的任何服务和资源。你明确同意不会通过任何自动化、不道德或非常规的方式访问(或试图访问)我们的任何服务和资源。


(4)严禁参与任何破坏或干扰我们服务和资源(包括我们的服务和资源所在的或连接的服务器和/或网络)的活动。


(5)严禁试图抄袭、复制、再生产、出售、交易或转售我们的资源。


(6)你对我们因你进行的任何未经授权的活动而直接或间接导致或遭受的任何后果、损失或损害承担全部责任,如上所述,并可能承担刑事或民事责任。


(7)你不得以可能侵犯个人权利和自由的方式使用我们的应用程序和服务。


(8)在适用法律允许的最大范围内,你同意赔偿并使Drops、其母公司和附属公司的董事、高级管理人员、经理、员工、捐助方、代理和许可方免责于因你或任何其他使用你账户的人违反了此可接受的使用政策或未能履行与你账户相关的任何义务而导致的所有损失、费用、损害,包括合理的律师费。对于我们有权根据此可接受使用政策获得赔偿的任何索赔,我们保留进行独家辩护的权利。在这种情况下,你应向我们提供我们合理要求的合作。


如果根据我们的判断,用户行为被视为是有攻击性的、有害的、令人反感的、不准确的或有侵犯任何第三方权利的,我们有权自行决定采取适当行动。你了解并同意,如果违反了“可接受的使用”的规定,我们可以立即终止或暂停你的Drops账户。


4. 注册服务


如果要使用服务,你必须通过以下任一方式注册:

(1)与一个可用的社交媒体账户关联(包括但不限于Facebook、微博、谷歌、Apple账户);或

(2)提供一个用户名、一个有效电子邮箱和其它我们可能不时需要的信息(“账户”)。


你有责任为你的账户信息保密,并对你账户下发生的任何活动负全部责任。你的账户只能由你使用,不得与其它人共享或转让给其它人。


你必须立即通过我们的邮箱地址(support@languagedrops.com)将任何可疑的或实际发生的、未经授权的或欺诈性使用你的账户或其它违反安全的行为通知我们。


注册账户后,你可以创建线上个人资料(“个人资料”)。


创建个人资料时,你同意:

(1)提供准确、最新和完整的信息;并且

(2)对你在个人资料中提供的信息承担个人责任。


如果我们有理由怀疑你在个人资料中提供的任何信息不真实、不正确或不符合我们的条款,我们保留删除你个人资料并暂停或终止你的账户的权利。


5. 我们的隐私政策


我们非常重视你的隐私。你在创建账户时向我们提供的任何个人信息均应遵守我们的隐私政策。你了解,如果使用服务,即表示你同意这些信息的收集和使用(在隐私政策规定的范围内)。你也了解、确认并同意,你在个人资料中提供的任何个人信息均由你自行承担责任。对于你或任何其他个人使用你在个人资料中共享的任何个人信息,我们概不负责。


6. 我们的内容


服务所提供的所有内容(包括对假冒的起诉权、设计权、报告、数据、数据库、工具、代码、照片、图片、视频、界面、网页、设计、文本、图形、图像、信息、软件(“软件”)、音频和其它媒体文件、这些媒体文件的选择和排列、材料以及所有其它知识产权均归我们所有,或由第三方许可给我们(“我们的内容”)。你确认并同意,你只能在我们授予你的有限的许可范围内使用与我们服务相关的内容,否则明确禁止你使用我们的内容。


我们的徽标“Drops”、“Language Drops”和“Droplets”是我们的注册商标/服务标志。在我们的网站或应用程序上存在的其它组织的商标、服务标志和/或徽标是相应组织的商标、服务标志和徽标。你没有获得任何对于我们的商标、服务标志和徽标或其它组织的商标、服务标记或徽标的一般权利或商业许可。


根据MIT许可使用的版权:

https://feathericons.com/

版权所有(c)2013-2017 Cole Bemis

特此免费授予获得该软件和相关文档文件(“软件”)副本的任何人无限制使用该软件的权利,包括无限制使用、复制、修改、合并的权利,发布、分发、再许可和/或出售本软件的副本,并允许具备软件的人员这样做,但须满足以下条件:

以上版权声明和本许可声明应包含在本软件的所有副本或大部分内容中。

本软件按“原样”提供,不提供任何形式的明示或暗示担保,包括但不限于对适销性,特定目的的适用性和非侵权性的保证。在任何情况下,作者或版权所有者对任何权益追索、损害赔偿以及其它追责,都不负任何责任。无论这些追责产生自合同授权使用、侵权使用,还是直接或间接来自于本软件以及与本软件使用或经营有关的情形。


7. Drops服务的订阅


服务的基础版可以完全免费使用。这包括基础学习课程和内容。如果你决定提升学习,我们提供一系列订阅选项以满足你的需求。你可以选择订阅我们的包月、包年或终生订阅(统称为“高级”)以访问高级学习课程和内容。我们的费用受不同的订阅计划、礼品计划和促销活动影响,因此我们保留不时更新我们的费用的权利。


我们保留随时更改或撤销服务订阅的功能、规格、服务和内容的权利,恕不另行通知。


你可以在应用程序中的个人资料下管理你的Drops用户账号。如果你通过分发平台(如Google Play或者Apple应用商店)购买了任意的付费订阅,你必须通过这些平台来管理你的账户。


7.1 付费订阅


如果你选择了包月高级订阅,你的订阅会自动更新为续订订阅,并且在每月周期结束时,即从你激活包月订阅之日起一个月(或尽可能接近改日期)时续订。


如果你选择了包年高级订阅,你的订阅将在每年周期结束时,即从你激活包年订阅之日起一年时,自动更新为续订订阅(每次都为“续订”)。


如果你进行续订,费用将在你当前高级订阅周期结束时从付费账号中扣除。


如果你选择了终身高级订阅,则为一次性预付款,无需进行任何续订。终身高级订阅有效期为直至Drops停止以商业形式提供服务为止。


你确认,如果我们更改了费用,这不会影响你现有的高级订阅。因此,如果你已经以一定的费用注册了订阅,则任何费用的更改都不会影响你任何当前的订阅或续订。


请注意,如果你通过Apple iTunes或Drops iPhones/iPad应用程序购买了订阅,则以下条件适用于包月和包年高级订阅的续订:


• 订阅会自动续订,除非在当前订阅周期结束前至少24小时关闭自动续订;

• 在当前订阅周期结束前的24小时内,续订费用会从你的账号中扣除。


订阅可以由用户管理,购买后可以前往用户的账户设置关闭自动续订。


更改订阅的影响如下:


• 从包月高级订阅转到包年高级订阅 – 你的包年订阅将在付款后立即激活,你的包月订阅的剩余时间将被取消且不会退款;

• 从包年高级订阅转到包月高级订阅 – 你的包年订阅将继续有效,直到你当前的包年订阅到期为止。一旦你的包年高级订阅到期,你的包月高级订阅将被激活;和

• 从包月高级订阅或包年高级订阅转到终生订阅 – 你的包月高级订阅或包年高级订阅将继续有效,直到你当前的包月高级订阅或包年高级订阅到期为止。你的终身订阅会在购买后立即激活。

• 请注意,如果转换到终身订阅,你必须取消包月高级订阅或包年高级订阅,以避免这些周期性订阅的自动续订。


7.2 预付优惠


如果你收到由Drops或者代表Drops提供或出售的用于访问付费订阅的代码或其它优惠(“代码”),则当你访问服务时,与代码相关联的单独条款和条件也可能适用,你也同意遵守任何此类条款和条件。


7.3 免费试用


你的高级订阅可以从免费试用开始。任何订阅的免费试用期将持续到你注册时指定的时间。免费试用不得与其它指定的某些优惠合并使用。如果你开始免费试用订阅,第一个计费日将是免费试用期满后的第二天。例如,对于7天免费试用,结算日为第8天。但是,如果你在免费试用期结束前取消订阅,我们则不会收取任何费用。你可以随时在你购买订阅的应用商店中取消免费试用。


8. 支付处理器


与服务相关的所有金融交易将由第三方根据各自的使用条款、隐私政策和/或任何适用的支付条款和条件进行处理。我们建议你了解这些第三方的行为惯例。在任何情况下,Drops都不对任何第三方支付处理商的作为或不作为负责,包括但不限于系统停机或支付服务中断。


9. 取消和退订


你可以在购买后通过打开“账户设置”来查看你的高级订阅,账户设置会显示你的高级订阅的到期日期。

我们不提供通过Apple App Store的退款,因为这些购买完全由Apple管理。


确认购买14天后,我们不提供退款。


如果你使用匿名化个人支付细节的第三方脚本或产品支付了费用,包括但不限于Apple应用商店和Play Store,我们可能无法退款给你,或者签发退款的时间可能会有所延迟。


除了上述退款选项外,我们不提供全额退款或部分退款。


10. 账户删除


10.1 删除你的账户


你可以从个人资料菜单中删除你的账户。一旦你的账户被删除,你不再有权访问你的个人资料,你账户的所有设置和学习进度将丢失。你的账户删除后,我们无法恢复账户和学习进度。如果你删除账户时仍有激活的高级订阅,你将不会收到高级订阅剩余任何时间的退款。如想删除已锁定或暂停使用的账户,请把该账户的电子邮箱发送至support@languagedrops.com ,我们将进一步帮助你。


10.2 由我们终止你的账户


如果我们有理由认为你违反了或没有遵守本条款,我们保留修改、暂时中止或永久删除你的账户并终止你访问服务的权利。终止后,你的许可将自动撤销,我们保留删除你账户、清除你个人资料中所有或某些信息、以及删除你的用户内容的权利(“用户内容”)。你同意,对于服务的任何修改或中断,我们不对你承担责任。对于删除你个人资料中的信息或内容,我们不承担任何责任。你了解并接受,在你的账户终止后,某些用户内容仍然可能存在,并且用户内容许可不得被撤销或终止。如果你在我们终止账户时仍有激活的高级订阅,你将不会收到高级订阅剩余任何时间的退款。


11. 你的许可


在你遵守这些条款的前提下,我们授予你有限的、个人的、不可转让的、不可再许可的、全球性的、以及非独家的许可,允许你将我们的内容用于个人、非商业用途的专有目的(“许可”)。你使用我们内容的许可仅限于使用软件的目标代码,并且许可的条件是,除非适用法律允许,否则你不得(也不得允许任何第三方)复制、修改、创建衍生内容、进行反向工程、反向组装或以其它方式尝试查找源代码、出售、出租、租赁、借贷、分配、再许可、授予本软件的担保权益或以其它方式转让本软件的任何权利。你同意不会通过除我们提供的用于访问服务的界面意以外的任何方式访问应用程序或网站。Drops软件的应用程序是向你许可而不是出售的。即使你在个人电脑、移动手机、平板电脑和/或其它相关设备上下载了这些资源,Drops及其许可方仍保留软件应用程序所有副本的所有权。


12. 第三方应用程序


服务可能包含第三方拥有的内容以及其它网站的链接,包括谷歌(“第三方网站”)。我们不认可、赞助、推荐或以其它方式对任何第三方网站承担责任。此外,第三方网站不受我们的控制,我们也不对第三方网站的内容或隐私行为负责,包括但不限于第三方网站上包含的链接或第三方网站的更改或更新。我们可能仅出于提供方便的目的向你提供第三方内容和第三方网站,并且提供此类第三方内容和第三方网站并不代表我们认可任何第三方。


你也了解并同意,对于因使用或依赖第三方网站或通过第三方网站提供的任何内容、商品或服务而导致的或声称导致的任何损害或损失,我们不承担直接的或间接的责任。我们对你在使用我们的服务时可能会找到的或访问的第三方网站的内容概不负责。第三方网站上的或第三方网站所提供的内容可能受某一国家的版权和知识产权法保护。


13. 用户行为


你不得试图未经授权访问我们的服务、存储我们服务的服务器或连接到我们服务的任何服务器、计算机或数据库。你不得通过拒绝服务或分布式拒绝服务来攻击我们的网站。若你违反此规定,我们将向相关执法部门举报任何此类违法行为,并通过公开你的身份来配合这些部门。在这种情况下,你使用我们服务的权利将立即终止。



14. 不作任何陈述或保证


我们、我们的管理人员、员工、承包商、供应商、附属公司、代理商和许可方不保证我们的服务或其中的任何内容将始终可用、不间断、没有漏洞或病毒,因此你应使用自己的防病毒软件。你有责任配置你的信息技术、计算机和移动手机程序以及平台以访问我们的任何服务。出于业务和运营的原因,我们可能会暂停或撤销或限制我们全部或任何部分服务的可用性。我们将尽一切可能给你关于暂停或撤销的合理通知,但这可能无法实现。


你了解并同意服务按“原样”提供,并且你对使用服务自担风险。在适用法律允许的最大范围内,我们明确拒绝作任何形式的明示或暗示保证,包括但不限于针对特定目的的对服务适用性的任何暗示保证。我们不作任何形式的陈述或担保,也不对通过使用我们的服务、内容的准确性或其它可用的内容而改善你的语言学习或任何其它主题的学习承担任何责任。在需求高峰、系统升级、故障、计划内或计划外维护时期,或出于我们合理控制范围之外的任何其它原因,访问服务的速度可能很慢、受到限制或无法使用。


通过使用我们的服务可获得的内容仅供参考。它并非旨在构成你应依赖的建议。尽管我们已尽力更新我们网站上信息,但我们不作任何明示或暗示的陈述、保证或担保以确保我们网站上的内容是准确、完整或最新的。


15. 责任范围


你了解并保证,我们、我们的管理人员、员工、承包商、供应商、附属公司、代理商和许可方不对你的任何损失负责,包括但不限于利润损失、不准确的任何数据或结果、数据的不准确、恢复任何数据的成本、无法访问服务、替代服务的成本、第三方对计算机、软件、调制解调器、电话或其它财产提出索赔、间接的、附带性的、特殊损害的、间接损害的或惩戒性的赔偿,即使我们已被告知该等损失的可能性。


我们不会以任何非法方式排除或限制我们对你的责任。这包括因我们的疏忽或因我们员工、代理商或分包商的疏忽而导致的死亡或人身伤害、以及欺诈或欺诈性虚假陈述。


在任何适用法律允许的最大范围内,我们就任何付费高级订阅服务对你承担的最大责任总额(不管这种责任是由于合同、侵权(包括过失)、违反法定义务还是其它原因引起的)均不得超过在诉讼提起之前的12个月内,你向我们支付的高级订阅服务费用总额,此总额不会根据你提出的索赔数量而增加。如果你没有支付任何费用,并且你对服务的使用仅限于免费服务,则你无权获得任何形式的赔偿。


如果你与其它用户就与服务使用有关的、由于使用服务产生的、或以任何方式与服务使用产生关联的问题产生争议,则你把我们从因争议产生的或以任何方式与该争议相关的任何类型或性质的赔偿、要求和损害赔偿中免除。


16. 杂项条款


16.1 赔偿


你同意赔偿我们、我们的管理人员、员工、承包商、供应商、附属公司、代理商和许可方,并使我们免于任何第三方因你的用户内容、服务使用、连接服务、违反本条款或侵犯他人或实体的任何权利而提起的任何索赔、需求、指控或诉讼所引起的损失、赔偿、成本与费用(包括合理的法律费用)。


16.2 可分割性和弃权


如果协议的任何条款因任何原因或在任何程度上被认定为无效或不可执行,除非协议中另有规定,否则此类无效或不可执行不得以任何方式影响或使协议的其余条款无效或不可执行,并且该条款的适用应在法律允许的范围内执行。


如Drops或任何第三方受益人未能执行本协议或其中的任何规定,不应视为其放弃Drops或适用第三方受益人的权利。


16.3 完整协议


你同意,这些条款代表了我们和你之间的共识,并且这些条款取代我们与你之间的任何先前的书面或口头的协议、承诺、保证、担保、陈述和共识。


16.4 转让


Drops可以转让协议或协议的任何部分,并且Drops可以委托其在协议下的任何义务。你不得将协议或协议的任何部分转让给任何第三方,也不得将你在协议下的权利转让或再许可给任何第三方。



17. 管辖法律/管辖权


服务由在爱沙尼亚注册的PlanB Labs OÜ公司控制。世界上大多数国家都可以访问服务。由于每个国家的法律可能与爱沙尼亚的法律不同,因此如果你访问我们的服务,即表示你同意爱沙尼亚的法规和法律(不考虑法律冲突和《联合国国际货物销售公约》)将适用于与使用服务以及通过服务购买任何产品或服务相关的所有事宜。


此外,为执行本用户协议而提起的任何行动均应提交至位于爱沙尼亚塔林的法院。你在此同意此类法院的管辖权,并放弃对此类法院的任何管辖权、地点或不便的法庭异议。


你给我们的任何通知或其他通讯信息均应通过我们的客服邮件support@languagedrops.com来完成。


语言

该协议最初是用英语编写的。如果本协议的任何翻译版本与英文版本冲突,最终以英文版本为准。