Terms & Conditions

Thank you for choosing Drops by PlanB Labs OÜ (with company number 12346011, whose registered office is at 10126 Vilmsi 11, Tallinn, Estonia(“we, us, our”) to provide you (“you, your, yours, user”) with an application for learning. Our services include a wide variety of content and courses, from beginner to advanced, designed to facilitate learning of a wide range of subjects which are available on (i) applications available to download on mobile or tablet devices (“Apps”), or any other device , whether invented or to be invented, by which you can access our content and courses, collectively being our services to you (“Services”).
In order to access our Services, whether or not you are an existing or former user, you confirm that you have read these Terms of Use (“Terms”). Whenever you use our Services, you acknowledge that you understand and agree to these Terms, and you also agree to our Privacy. We may make changes to our Terms from time to time. We will publish all changes on this page with the date these amendments are made located at the top of the page, so that you know when we last updated the Terms. This also applies to our Privacy Policies. Your continued use of our Services after any amendments constitutes your acceptance of any such amendments. If you do not agree to comply with these Terms, please do not register to use, access or continue to use our Services. We may terminate your access to the Services if you breach our Terms in accordance with clause 13.
Unless explicitly stated otherwise, any new features that are added to the current Services, including the release of new tools and resources, shall be subject to these Terms.
By using our Services, you confirm that (i) you are at least 13 years old; and (ii) your use of the Services will not violate any applicable law or regulation in the province state, territory or country in which you reside.

You must register for an account by: (i) connecting through an available social media account (including, but not limited to Facebook, Weibo and Google Plus); or (ii) providing a username, a valid email address and any other information we may require from time to time (“Account”). You are responsible for maintaining the confidentiality of your Account details and you are fully responsible for all activities that occur under your Account. Your Account must be used only by you and must not be shared with, or transferred to any other individual. You must immediately notify us via our support address (support@languagedrops.com) of any suspected or actual, unauthorized or fraudulent use of your Account or any other breach of security.
Once you have an Account, you can create an online profile (“Profile”). When creating your Profile, you agree to (i) provide accurate, current and complete information; and (ii) be personally responsible for the information you provide in your Profile. We reserve the right to delete your Profile and suspend or terminate your Account if we, acting reasonably, suspect that any information you provide in your Profile is untrue, inaccurate or does not comply with our Terms.

We take your privacy very seriously. Any personal information you submit to us when setting up an Account shall be subject to our Privacy Policies. You understand that through your use of the Services, you consent to the collection and use (to the extent stated in the Privacy and Cookie Policies) of this information. You further understand, acknowledge and agree that any personal information you provide on your Profile is in the public domain and is provided at your sole liability. We accept no responsibility whatsoever for the use of any personal information you share on your Profile by you or any other individual.

Except for the User Content (defined below) all of the content available through the Services (including the right to sue for passing off, design rights, reports, data, databases, tools, code, photographs, pictures, video, interfaces, web-pages, designs, text, graphics, images, information, software (“Software”), audio and other media files, their selection and arrangement, materials and all other intellectual property rights) are owned by us or are licensed to us by a third party (“Our Content”). You acknowledge and accept that you are expressly prohibited from using Our Content except where we grant you a limited license to use Our Content in connection with the Services, as set out in clause 6. Our logo ‘Drops’ is our registered trademark/service mark. To the extent that there are trademarks, service marks and/or logos from other organisations on our Website or Apps, they are the trademarks, service marks and logos of those respective organisations. You are granted no general right or commercial license with respect to our trademarks, service marks and logos or of the trademarks, service marks or logos of those other organisations.

Copyrights under MIT licenses used:

Copyright (c) 2013-2017 Cole Bemis
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Subject to your compliance with these Terms, we grant you a limited, personal, non-transferable, non-sublicensable, worldwide and non-exclusive licence to use Our Content for the exclusive purpose of using the Services for your own personal, non-commercial use (“Licence”). Your Licence to use Our Content is restricted to use of the object code of the Software, and it is a condition of the Licence that, except where permitted under applicable law, you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, rent, lease, loan, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to access the Apps or the Website by any means other than through the interfaces that are provided by us for use in accessing the Service.

The Services may contain third-party owned content and links to other websites, including Facebook and Google Plus ("Third Party Websites"). We do not endorse, sponsor, recommend, or otherwise accept responsibility for any Third Party Websites. In addition, Third Party Websites are not under our control and we are not responsible for the content or privacy practices of the Third Party Websites, including, without limitation, links contained on Third Party Websites or any changes or updates to Third Party Websites. We may provide third party content and Third Party Websites to you only as a convenience, and the inclusion of such third party content and Third Party Websites is not an endorsement by us in favour of any third party. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through Third Party Websites. We have no responsibility for the content on Third Party Websites that you may find or access when using our Services. Content available on or through Third Party Websites may be protected by copyright and the intellectual property laws of any country.

You must not attempt to gain unauthorised access to our Services, the server(s) on which our Services are stored or any server, computer or database connected to our Services. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Services will cease immediately.You acknowledge and agree that we may preserve User Content and may also disclose User Content if required to do so by law, or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms; (c) respond to claims that any User Content violates the rights of third parties; or (d) protect the rights, property, or personal safety of us, our users and the general public.

The basic version of the Services can be used completely free of charge. This includes basic learning courses and content. If you decide to advance your learning, we have a range of subscription options to best meet your needs. You can opt to subscribe for our monthly, yearly and lifetime subscription (together the “Premium”) to access advanced learning courses and content. Our fees for Premium are available to view in our Apps. Our Fees are subject to different subscription plans, gift plans and promotions, and we therefore reserve the right to update our Fees from time to time.
If you select Monthly Premium your subscription will automatically renew as a rolling subscription and renew at the end of each monthly period, being one month (or as near to the date as possible) from the date on which your Monthly Premium was activated. If you select Yearly Premium, your subscription will automatically renew as a rolling subscription at the end of each annual period, on the date on which your Yearly Premium was activated (each being a “Renewal”). If you proceed with a Renewal, the method of payment used to pay the Fees will be debited at the end of your current Premium subscription. If you select Lifetime Premium subscription, this will be charged as a one-off upfront payment without any renewals. Lifetime Premium subscription constitutes 100 years or until the date Drops ceases to commercially offer the Services.
You acknowledge that, if we change the Fees, this will not affect your existing Premium subscription, therefore, if you have signed up for subscription at a certain Fee, any Fee changes will not affect any current subscription or any Renewals).
Please note that if you have purchased the subscription through Apple iTunes or Drops iPhone/iPad application, the following conditions apply for renewals of Monthly and Yearly Premium subscription:
- Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
- your account will be charged for renewal within 24-hours prior to the end of the current period.

Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase.
The effect of the changes are as follows:
- From Monthly Premium to Yearly Premium – your Yearly Premium will be activated immediately after payment is processed and any time left on your Monthly Premium will be cancelled and will not be refunded;
- From Yearly Premium to Monthly Premium – your Yearly Premium will continue to be active until the expiry of the remainder of your current Yearly Premium subscription and your Monthly Premium will be activated once your Yearly Premium subscription has expired; and
- From Monthly Premium or Yearly Premium to Lifetime – your Monthly Premium or Yearly Premium will continue to be active until the expiry of the remainder of your current Monthly or Yearly Premium subscriptions and your Lifetime plan will be activated immediately after purchase. Please note that in case of switching to Lifetime plan, you have to cancel your Monthly or Yearly Premium subscriptions to avoid auto renewal of these recurring subscriptions.

Your Premium subscription may start with a free trial. The free trial period for any subscription will last for the period of time specified when you signed up. Free trials may not be combined with certain other offers, as specified. If you begin your subscription with a free trial, the first billing day will be the day after the free trial expires. E.g for 7 day free trial the billing day will be the 8th day. However, no charges will be made if you cancel the subscription prior to the end of your free trial period. You may cancel your membership at any time by going to your account settings.

You can keep track of your Premium subscription by opening the Account Settings after purchase which will display the expiry date of your Premium subscription.We do not provide refunds for Apple App Store payments, as those purchases are managed solely by Apple.We do not provide refunds after 14 days of the original purchase.We may not be able to refund you, or there may be a delay in issuing you a refund if you have paid the Fees using any third party scripts or products that anonymise personal payment details, including but not limited to, Apple App Store and Play Store payments.We do not offer refunds or partial refunds outside of the refund options stated above.

You can request deletion of your account and terminate your use of the Services at any time by sending the request to support@languagedrops.com. Once we have deleted your Account, your Licence will be revoked and you will no longer have access to your Profile and we will delete all of the information contained in your Profile. If you have an active Premium subscription when your account is deleted upon your request, you will not receive a refund for any time remaining on your Premium subscription.

We reserve the right to modify, temporarily suspend or permanently delete your Account and terminate your access to the Services if we have reason to believe that you have breached or acted inconsistently with the Terms. Following termination, your Licence will be automatically revoked and we reserve the right to delete your Account, erase all or any information on your Profile and discard any of your User Content. You agree that we shall not be liable to you for any modification or discontinuance of the Service. We accept no liability for deletion of information or content from your Profile. You acknowledge and accept that certain User Content may remain after the termination of your Account and that the User Content Licence shall not be revoked or terminated. If you have an active Premium subscription when we terminate your Account, you will not receive a refund for any time remaining on your Premium subscription.

We, our officers, employees, contractors, suppliers, affiliates, agents and licensors do not guarantee that our Services, or any content therein, will always be available, uninterrupted and free from bugs or viruses and you should use your own anti-virus software. You are responsible for configuring your information technology, computer and mobile phone programmes and platform to access any of our Services. We may suspend or withdraw or restrict the availability of all or any part of our Services for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal, but this may not be possible.
You understand and agree that the Services are provided “as is” and that you use the Services at your own risk. To the fullest extent permitted by applicable law, we expressly disclaim all warranties of any kind, whether express or implied, including but not limited to any implied warranties of fitness of the Services for a particular purpose. We do not make any representation or warranty of any kind and do not assume any responsibility for any improvement of your language learning or your learning of any other subject by use of our Services, accuracy of Our Content, User Content or any other content available by use of the Services. Access to the Services may be slow, limited or unavailable during periods of peak demand, system upgrades, malfunctions or scheduled or unscheduled maintenance, or for any other reason beyond our reasonable control.
Our Content and User Content available by use of our Services is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

You acknowledge and warrant that we, our officers, employees, contractors, suppliers, affiliates, agents and licensors are not and shall not be liable to you for any damages, including but not limited to loss of profit, inaccurate results, loss or corruption of Your Content or any data, data being inaccurate, the cost of recovering any data or Your Content, inability to access the Services, the cost of substitute services, claims by third parties for any damage to computers, software, modems, telephones or any other property, indirect, incidental, special, consequential or exemplary damages, even where we have been advised of the possibility of such damages. 
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
The maximum aggregate liability of us to you in relation to any paid Premium Services (whether such liability arises in contract, tort (including negligence), breach of statutory duty or otherwise) shall, to the fullest extent permitted by applicable law, not exceed the total amount of the Fees paid by you to us for the Premium Services in the 12 months prior to the initial action giving rise to the liability, which is an aggregate limit that will not increase according to the number of claims brought by you. If no Fees have been paid by you and your use of the Services has been limited to the free Services, you shall not be entitled to any damages of any kind.
If you have a dispute with another User relating to, arising from, or in any way connected with use of the Services, you release us from all claims, demands and damages of any kind or nature arising out of or in any way connected with such dispute.

You agree to indemnify and hold us, our officers, employees, contractors, suppliers, affiliates, agents and licensors harmless from any losses, damages, cost, expense (including reasonable legal fees) or other liability, arising out of any claim, demand, allegation or proceeding brought by any third party due to, or arising out of your User Content, your use of the Services, your connection to the Services, your breach of the Terms, or your violation of any rights of another person or entity.

Governing Law and Arbitration These Terms and Conditions, its subject matter and PlanB Labs’ and your respective rights under these Terms and Conditions shall be governed by and construed under the laws of Estonia excluding the conflict of law provisions of that or any other jurisdiction. Any dispute arising between you and PlanB Labs’ will be resolved by binding arbitration. Unless otherwise expressly required by applicable law, each party shall bear its own attorneys’ fees without regard to which party is deemed the prevailing party in the arbitration proceeding. 

You agree that these Terms represent the entire understanding between us and you and these Terms supersede any previous agreements, promises, assurances, warranties, representations and understandings, whether written or oral, between us and you.Any notices or other communication given by you to us shall be done via our support email at support@languagedrops.com.

This agreement was originally written in English (US). To the extent any translated version of this agreement conflicts with the English version, the English version controls.

Please contact us with any question you might have about these Terms via support@languagedrops.com using the subject “Questions about Terms”.


1. 引言
感谢你选择PlanB Labs OÜ(公司注册编号12346011,注册地址为10126 Vilmsi 11,塔林,爱沙尼亚)Drops(“我们”)来为你(“你,用户”)提供学习应用程序。我们的服务包括从初学者水平到高级水平的各种内容和课程,旨在促进广泛主题的学习,这些内容和课程可通过各种操作系统的应用程序(“应用程序”)获得,这些应用程序可在移动或平板设备上下载,或者通过访问其它已发明或待发明的设备获得,以上统称为我们为你提供的服务(“服务”)。
请你确认符合以下条件以使用我们的服务:(i)你至少13岁; (ii)你对服务的使用不会违反你所居住的省、州或国家/地区的任何适用法律或法规。

2. 服务注册

你必须通过以下方式注册账户:(i)与一个可用的社交媒体账户关联(包括但不限于Facebook,微博和Google Plus):或(ii)提供一个用户名、一个有效电子邮箱和其它我们可能不时要求的信息(“账户”)。你有责任对你的账户信息详细信息保密,并对你账户下发生的所有活动负全部责任。你的账户只能由你使用,不得与其他人共享或转让给其他人。你必须立即通过我们的邮箱地址(support@languagedrops.com)将任何可疑的或实际发生的、未经授权或欺诈性使用你的账户或任何其它违反安全的行为通知我们。注册帐户后,你可以创建一个线上个人资料(“个人资料”)。创建个人资料时,你同意(i)提供准确、最新和完整的信息; (ii)对你在个人资料中提供的信息承担个人责任。如果我们有理由怀疑你在个人资料中提供的任何信息不真实、不正确或不符合我们的条款,我们保留删除你的个人资料并暂停或终止你的帐户的权利。

3. 隐私政策


4. 我们的内容

除用户内容外,所有可通过服务获得的内容(包括对假冒提起诉讼的权利、设计权、报告、数据、数据库、工具、代码、照片、图片、视频、界面、网络、页面、设计、文本、图形、图像、信息、软件(‘软件’)、音频和其它媒体文件、其筛选和安排,物质的以及所有其它知识产权)均归我们所有或由第三方授权给我们(“我们的内容”)。你了解并接受,你只能在我们第6条规定授予你的有限的许可范围内使用与我们服务相关的内容,否则明确禁止你使用我们的内容。我们的徽标“ Drops”是我们的注册商标/服务标志。 在我们的网站或应用程序上存在其它组织的商标、服务标志和/或徽标是相应组织的商标、服务标志和徽标。你没有获得任何对于我们的商标、服务标记和徽标或其它组织的商标、服务标记或徽标的一般权利或商业许可。
根据MIT许可使用的版权:https://feathericons.com/版权所有(c)2013-2017 Cole Bemis特此免费授予获得该软件和相关文档文件(“软件”)副本的任何人无限制使用该软件的权利,包括无限制使用、复制、修改、合并的权利,发布、分发、再许可和/或出售本软件的副本,并允许具备软件的人员这样做,但须满足以下条件:以上版权声明和本许可声明应包含在本软件的所有副本或大部分内容中。本软件按“原样”提供,不提供任何形式的明示或暗示担保,包括但不限于对适销性,特定目的的适用性和非侵权性的保证。在任何情况下,作者或版权所有者对任何权益追索、损害赔偿以及其它追责,都不负任何责任。无论这些追责产生自合同授权使用、侵权使用,还是直接或间接来自于本软件以及与本软件使用或经营有关的情形。

5. 你的许可

在你遵守这些条款的前提下,我们授予你有限的、个人的、不可转让的、不可再许可的、全球性的、非排他的许可,允许你将我们的内容用于你个人的、非商业用途的专有目的(“许可”)。 你使用我们内容的许可仅限于使用软件的目标代码,并且许可的条件是,除非适用法律允许,否则你不得(也不得允许任何第三方)复制、 修改、创建衍生作品、进行反向工程、反向组装或以其它方式尝试查找任何源代码、出售、出租、租赁、借贷、分配、再许可、授予本软件的担保权益或以其它方式转让本软件的任何权利。 你同意不会通过除我们提供的用于访问服务的界面以外的任何方式访问应用程序或网站。

6. 第三方内容以及到第三方网站的链接

服务可能包含第三方拥有的内容以及其它网站的链接,包括Facebook和Google Plus(“第三方网站”)。我们不认可、赞助、推荐或以其它方式对任何第三方网站承担责任。此外,第三方网站不受我们的控制,我们也不对第三方网站的内容或隐私行为负责,包括但不限于第三方网站上包含的链接或第三方网站的任何更改或更新。我们可能仅出于提供方便的目的向你提供第三方内容和第三方网站,并且提供此类第三方内容和第三方网站并不表示我们认可任何第三方。你也确认并同意,对于因使用或因信任于或通过第三方获得的任何内容、商品或服务而引起的,或声称由于使用或信赖第三方而获得的任何内容、商品或服务所造成的任何赔偿或损失,我们概不负责。我们对你在使用我们的服务时可能会找到的或访问的第三方网站的内容概不负责。第三方网站上的或第三方网站提供的内容可能受某一国家的版权和知识产权法保护。

7. 用户行为

你不得试图未经授权访问我们的服务、存储我们服务的服务器或连接到我们服务的任何服务器、计算机或数据库。你不得通过拒绝服务或分布式拒绝服务来攻击我们的网站。违反此规定,你将构成《 1990年计算机滥用法案》的刑事犯罪。我们将向相关执法部门举报任何此类违法行为,并通过公开你的身份来配合这些部门。在这种情况下,你使用我们服务的权利将立即终止。
你确认并同意,根据法律或诚信原则要求,我们为以下目的保留和披露用户数据是合理必要的:a)遵守法律程序; (b)执行条款; (c)回应有关任何用户内容侵犯第三方权利的主张; (d)保护我们、我们的用户和公众权利的财产或人身安全。

8. 高级订阅费用

你确认,如果我们更改了费用,这不会影响你现有的高级订阅,因此,如果你已经以一定的费用注册了订阅,则任何费用更改都不会影响任何当前的订阅或任何续订。请注意,如果你通过Apple iTunes或Drops iPhone / iPad应用程序购买了订阅,则以下条件适用于包月和包年高级订阅的续订:订阅会自动续订,除非在当前订阅周期结束前至少24小时关闭自动续订;我们会在当前订阅周期结束前的24小时内向你的帐户收取续订费用。
订阅更改的影响如下:从包月高级订阅转到包年高级订阅 – 你的包年高级订阅将在付款后立即激活,你包月高级订阅的剩余时间将被取消且不会退款;从包年高级订阅转到包月高级订阅 – 你的包年高级订阅将继续有效,直到你当前的包年高级订阅到期为止,一旦你的包年高级订阅到期,你的包月高级订阅将被激活;和从包月高级订阅或包年高级订阅转到终生订阅 – 你的包月高级订阅或包年高级订阅将继续有效,直到你当前的包月高级订阅或包年高级订阅到期为止,并且你的终生订阅将在购买后立即激活。请注意,如果转换到终生订阅,你必须取消包月高级订阅或包年高级订阅,以避免这些周期性订阅的自动续订。

9. 取消和退订

我们不提供Apple App Store付款的退款,因为这些购买完全由Apple管理。
如果你使用任何匿名化个人支付细节的第三方脚本或产品(包括但不限于Apple App Store和Play Store)支付了费用,我们可能无法退款给你,或者签发退款的时间可能会有所延迟。

10. 删除你的帐户

你可以随时将删除账户并停止使用服务的请求发送至 support@languagedrops.com。一旦我们删除了你的账户,你的许可也将撤销,你不再有权访问你的个人资料,我们将删除你个人资料包含的所有信息。如果你要求删除账户时仍有激活的高级订阅,你将不会收到高级订阅剩余任何时间的退款。

11. 由我们终止你的帐户


12. 不作任何陈述或保证


13. 责任范围


14. 赔偿


15. 一般信息

这些条款和条件、其主题和PlanB Labs与你在这些条款和条件下的各自的权利应受爱沙尼亚法律管辖并依据爱沙尼亚法律解释,但排除爱沙尼亚或其它司法管辖区法律规定存在冲突的情况。你与PlanB Labs之间的任何争议将通过具有约束力的仲裁来解决。除非适用法律另有明确规定,否则在仲裁程序中,无论哪一方被视为胜诉方,每一方均应承担自己的律师费。
该协议最初是用英语(美国)编写的。 如果本协议的任何翻译版本与本英文版本冲突,最终以本英文版本为准。

16. 问题


Last revised on May 1 2020