Privacy Policy

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At PlanB Labs OÜ, we know you care about your personal information, so we have prepared this privacy policy (our “Privacy Policy”) to explain how we collect, use and share it. By using or accessing the Service, you agree to the terms of this Privacy Policy. We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy on the Website and we will indicate the date these terms were last revised at the bottom of the Privacy Policy. Any revisions to this Privacy Policy will become effective the earlier of the first time you access or use the Service after any such changes.

Drops is an online learning service offered by PlanB Labs OÜ (“PlanB Labs”). Our services (“Services”) include a wide variety of beginner to advanced language content and courses. This content is available (i) on applications (“Apps”) for various operating systems available to download on mobile and/or tablet devices.

This Privacy Policy explains what personal data (as defined below) we collect through the Services, how we use and share that data, and your choices concerning our data practices. 

By providing us with your personal data when using the Services, you consent to the processing of your personal data as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Services.

1. Personal Data That We Collect
When you interact with our Apps, we collect information that, alone or in combination with other information, could be used to identify you (“Personal Data”). 

Personal Data You Give Us. When you sign up for or use the Services, you voluntarily give us certain Personal Data, including your name, email address, username, and profile picture. If you register for an account through your social media account (including Facebook and Google Sign-in), you may see which of your friends are using the Services. The information we get from these accounts depends on your settings and the privacy policies of the social media platforms, so please check those policies to understand the privacy practices of those platforms.

When you use the Services, you may generate learning data such as test answers, learning scores, and progress within a course, which we will collect and store for use in connection with the Services.

We also collect information you choose to provide to us when you complete any “free text” boxes in our forms (for example, support request or survey submission). In addition, we may collect Personal Data disclosed by you on our forums, blogs and our other areas of the Services to which you can post information and materials.

We may also collect non-Personal Data, such as your time zone or language.

Automatically Collected Data: When you use the Services, the following information is created and automatically logged in our systems:
Log data: Information (“log data”) that the Apps automatically send when you use them. 
Device information: Includes type of device you are using, operating system, settings, unique device identifiers, network information and other device-specific information. Information collected may depend on the type of device you use and its settings. 
Usage Information: We collect information about how you use our Services, such as the types of content that you view or engage with, the features you use, the actions you take, the other users you interact with and the time, frequency and duration of your activities.

2. How We Use Data
We use the data we collect, described above:

To authenticate users, provide the Services, process transactions and respond to your requests. For users located within the EU , this use is necessary to perform the contract with you.

As necessary for certain legitimate business interests, which include the following:

To customize the learning experience and degree of difficulty to our users’ level and needs. 
To conduct analytics to inform our marketing strategy and enable us to enhance and personalize our communications and the experience we offer to our users.
To provide communications by post which we think will be of interest to you.

If you ask us to delete your data or to be removed from our marketing lists and we are required to fulfil your request, we will keep basic data to identify you and prevent further unwanted processing.

We may anonymize, de-identify and/or aggregate the information that we collect and use such anonymized, de-identified and/or aggregated data for commercial, statistical and market research purposes, including sharing it with affiliates and business partners. 

To conduct or assist research, and prepare scholarly papers. We may share the information we collect in anonymized and de-identified form with researchers who help us to improve the Service’s learning tools. We may also use such information to publish papers on language learning.

Marketing. We will send you updates and information about our new products and services, upcoming events or other promotions or news by email or push notification. Where required by law, we will only send you marketing information if you consent to us doing so at the time you provide us with your Personal Data. You may opt out of receiving such emails by following the instructions contained in each promotional email we send you or by updating your user settings. In addition, if at any time you do not wish to receive future marketing communications, please contact us at We will continue to contact you via email regarding the provision of our Services and to respond to your requests.

For information on your rights under the applicable European Union (“EU”) law, please see the “Rights under EU Law” section below.

3. Sharing And Disclosure
We may share your Personal Data and other information with certain third parties in the following circumstances:

Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions your Personal Data may be shared with third-party providers of hosting, email communication and customer support services, analytics, marketing, advertising (including Amazon Web Services and Google in the United States, both certified to the Privacy Shield). For more details on the third parties that may place cookies through the Website, please see the “Cookies” section below. Following our instructions, these parties may access, process or store Personal Data in the course of performing their duties for us. 
Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of a service to another provider, your Personal Data and other information may be transferred to a successor or affiliate as part of that transaction.
Legal Requirements: If required to do so by law, applicable regulation or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of PlanB Labs, (iii) act in urgent circumstances to protect the personal safety of users of the Apps, or the public, or (iv) protect PlanB Labs against legal liability.

4. Data Retention
We will keep your Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer.

5. Update Your Information
If you need to change or correct your Personal Data, or wish to have it deleted from our systems, you may contact us at We will address your request as required by applicable law.

6. Rights Under EU Law
This section provides information on your rights under EU law (for these purposes, reference to the EU also includes the European Economic Area countries of Iceland, Liechtenstein and Norway).

Data Controller. PlanB Labs OÜ is the data controller for your Personal Data.

Your Rights. Subject to EU law, you have the following rights in relation to your Personal Data:

Right of access: If you ask us, we will confirm whether we are processing your Personal Data and, if so, provide you with a copy of that Personal Data along with certain other details. If you require additional copies, we may need to charge a reasonable fee.
Right to rectification: If your Personal Data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we shared your Personal Data with others, we will tell them about the correction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so you can contact them directly.
Right to erasure: You may ask us to erase your Personal Data in some circumstances, such as where we no longer need it or you withdraw your consent (where applicable). If we shared your data with others, we will alert them to the need for erasure where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data with so you can contact them directly.
Right to restrict processing: You may ask us to restrict or ‘block’ the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or object to us processing it (please read below for information on your right to object). We will tell you before we lift any restriction on processing. If we shared your Personal Data with others, we will tell them about the restriction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so you can contact them directly.
Right to data portability: You have the right to obtain your Personal Data from us that you consented to give us or that was provided to us as necessary in connection with our contract with you. We will give you your Personal Data in a structured, commonly used and machine-readable format. You may reuse it elsewhere.
Right to object: You may ask us at any time to stop processing your Personal Data, and we will do so:If we are relying on a legitimate interest (described under the “How We Use Data” section above) to process your Personal Data -- unless we demonstrate compelling legitimate grounds for the processing; or
If we are processing your Personal Data for direct marketing. 
Rights in relation to automated decision-making and profiling: You have the right to be free from decisions based solely on automated processing of your Personal Data, including profiling, unless this is necessary in relation to a contract between you and us or you provide your explicit consent to this use.
Right to withdraw consent: If we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time, but this will not affect any processing of your data that has already taken place.
Right to lodge a complaint with the data protection authority: If you have a concern about our privacy practices, including the way we handled your Personal Data, you can report it to the data protection authority that is authorized to hear those concerns.

You may contact us to exercise your rights at

Legitimate Interest. “Legitimate interests” means our interests in conducting our business, managing and delivering the best Services to you. This Privacy Policy describes when we process your Personal Data for our legitimate interests, what these interests are and your rights. We will not use your Personal Data for activities where the impact on you overrides our interests, unless we have your consent or those activities are otherwise required or permitted by law. 

Changes. We will notify you of changes to the data processing activities described in this Privacy Policy by posting a prominent notice on the Website or the Apps or as otherwise required by law.

7. Publicly Posted Information
This Privacy Policy shall not apply to any information you post to the public areas of the Services. This includes, but is not limited to comments on the Language Drops blog or public forums. Comments posted to public areas may be viewed, accessed, and used by third parties subject to those parties’ privacy practices and policies.

8. Children
PlanB Labs only collects limited Personal Information about Children either directly from the parent or guardian who has downloaded the Droplets app. It automatically collects information about the device and usage while a Child is using the Droplets app. For further information, please see subsection

8.1 Droplets. 
At all times PlanB Labs does not knowingly collect Personal Data from Children other than stated above. If you have reason to believe that a Child has provided Personal Data to PlanB Labs through the Services please contact us at and we will endeavour to delete that information from our databases.
8.1 Droplets
A Child can use the Droplets app without sign-in and we do not ask personal information directly from Children. We do collect some data automatically while a Child is using the Droplets app, which includes the following:

Device information: Includes the type of device a Child is using, operating system, settings, unique device identifiers, network information and other device-specific information. Information collected may depend on the type of device a Child is using and its settings. 
Usage Information: We collect information about how a Child uses the Droplets app, such as the types of content that the Child views or engages with, the features used, the actions taken, frequency and duration of Child’s activities.
Automatically collected information about device and usage is used as a statistical measure in order to improve our Services, and not in a manner that would personally identify you or your Child. 

Some information and actions in the Droplets App are put behind a Parent Area and are meant to be used by a parent or guardian. The Parent Area can be used without sign-in but in order to set up Child’s profile a sign-in by parent or guardian is necessary. For further information about the collection and usage of personal information of a parent or guardian when signed in, please see our general privacy rules above. 

In the Parent Area a parent or guardian can set up Kid profiles to store Child’s learning progress. When setting up Kid profile we ask for Child’s first name but this information is not stored or used to identify your Child personally. 

9. Links to Other Websites
The Apps may contain links to other websites not operated or controlled by us (“Third Party Sites”), including social media websites and services. The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of such Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact those sites directly for information on their privacy practices and policies.

10. Security
We take reasonable administrative and technical steps to protect the Personal Data from loss, misuse and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

11. Changes To Our Privacy Policy
We may change this Privacy Policy at any time and when we do we will post an updated version on this page. By continuing to use the Apps or providing us with information after we have posted an updated Privacy Policy you consent to the revised Privacy Policy and practices described in it.

12. Contact Us
If you have any questions about our Privacy Policy or our data practices, please contact us at


在PlanB Labs OÜ,我们知道你在乎你的个人信息,因此我们准备此隐私政策(我们的“隐私政策”)以阐述我们如何收集、使用和共享你的个人信息。如果你使用或访问服务,即表示你同意本隐私政策的条款。我们可能会更新隐私政策,以体现我们数据处理实践的更改。如果我们有更改并且所做的更改是实质性的,我们将在网站上发布通知,说明我们已对本隐私政策进行了更改,我们也会在隐私政策底部标明这些条款的最新修订日期。本隐私政策的任何修订将在更改后你首次访问或使用本服务时生效。

Drops是由PlanB LabsOÜ(“ PlanB Labs”)提供的在线学习服务。我们的服务(以下简称 “服务”)包括各种从初学者水平到高级水平的语言学习内容和课程。这些内容和课程可通过多种操作系统的应用程序(“应用程序”)获得,这些应用程序可在移动或平板设备上下载。本隐私政策阐述了我们通过服务收集哪些个人数据(定义如下)、我们如何使用和共享这些数据,以及你对我们数据处理实践的选择。本隐私政策是我们使用条款的一部分,使用条款可在此处查看:。若你使用服务时,向我们提供你的个人数据,即表示你同意我们按照本隐私政策的规定处理你的个人数据。如果你不同意本隐私政策,请不要访问或使用服务。

1. 我们收集的个人数据

2. 我们如何使用数据

3. 共享和信息披露
在如下情况下,我们可能会与某些第三方共享你的个人数据和其它信息:供应商和服务提供商:为了协助我们满足业务运营需求并执行某些服务和功能,你的个人数据可能会与提供托管服务、电子邮件通讯服务、分析、市场营销和广告服务的第三方共享(在美国还包括亚马逊网络服务和谷歌,两者均获得了欧盟-美国隐私盾Privacy Shield的认证)。有关可能通过网站放置Cookie的第三方的更多详细信息,请参阅下面的“ Cookies”部分。根据我们的指示,这些第三方可以在为我们履行职责的过程中访问、处理或存储个人数据。业务转移:如果我们进行合并、收购、财务尽职调查、重组、破产、破产接管、出售我们全部或部分资产、或将服务转移到另一提供商,你的个人数据和其它信息可能会作为该交易的一部分转移给继任者或关联方。法律要求:根据法律、适用法规或诚信原则的要求,我们为以下目的而采取所述的行动是必要的:(i)履行法律义务;(ii)保护和捍卫PlanB Labs的权利或财产;(iii) 在紧急情况下采取行动以保护应用程序用户或公众的人身安全;或(iv)保护PlanB Labs以免受法律责任。

4. 数据保留
出于我们的合法业务需要或根据法律要求(例如出于税收、法律要求、会计或其它目的),我们将根据本隐私政策中所述的目的合理地保留你的个人数据, 保留时长以要求时间较长的相应业务或法律为准。

5. 更新你的信息

6. 欧盟法律规定的权利
。本部分提供有关你根据欧盟法律享有的权利的信息(此处引用的欧盟包括冰岛,列支敦士登和挪威这些欧洲经济区国家)。数据控管者。 PlanB Labs OÜ是你个人数据的数据控管者。你的权利。根据欧盟法律,你对个人数据享有以下权利:取用权:如果你向我们提出要求,我们将确认我们是否正在处理你的个人数据,如果是,我们向你提供该个人数据的副本以及其它某些详细信息。如果你需要更多副本,我们可能会合理收取费用。纠正权:如果你的个人数据不正确或不完整,你有权要求我们更正或完善它。如果我们与他人共享了你的个人数据,我们会尽可能地将更正的信息告知他们。如果你要求我们,我们还将在可行且合法的情况下告诉你我们与谁共享了你的个人数据,以便你可以直接联系他们。删除权:在某些情况下,例如当我们不再需要你的个人资料,或你在适用情况下撤回同意时,你可以要求我们删除你的个人数据。如果我们与其他人共享了你的数据,我们将尽可能提醒他们需要删除。如果你要求我们,我们还将在可行且合法的情况下告诉你我们与谁共享了你的个人数据,以便你可以直接联系他们。限制处理权:在某些情况下,例如当你在质疑数据的准确性或反对我们处理数据时(请阅读以下关于你的异议权的信息),你可能会要求我们限制或停止处理你的数据。在取消任何处理限制之前,我们会告诉你。如果我们与他人共享了你的个人数据,我们将尽可能地把限制处理的消息告知他们。如果你要求我们,我们还将在可行且合法的情况下告诉你我们与谁共享了你的个人数据,以便你可以直接联系他们。数据可携权:你有权从我们那里获得你同意提供给我们的个人数据,或者在与我们签订的合同中根据需要向我们提供的个人数据。我们将以结构化、常用且机器可读的格式为你提供个人数据。你可以用于别处。异议权:你可以随时要求我们停止以如下两种方式处理你的个人数据,我们将响应你的要求:如果我们基于合法利益(在上面的“我们如何使用数据”部分中进行了阐述)来处理你的个人数据—— 除非我们证明有足够令人信服的合法理由来处理此数据;或者如果我们以直接营销的目的来处理你的个人数据。
合法权益。 “合法权益”是指我们从事业务、管理和向你提供最佳服务的利益。本隐私政策阐述了我们何时出于合法利益处理你的个人数据、这些利益是什么以及你的权利。如果某些活动对你的影响超过了我们的利益,我们不会将你的个人数据用于该活动,除非我们征得你的同意或法律另有要求或允许。

7. 公开发布的信息

本隐私政策不适用于你发布到服务公共区域的任何信息。这包括但不限于在Language Drops博客或公共论坛上的评论。第三方可能会查看、访问和使用发布到公共区域的评论,但遵守这些第三方的隐私惯例和政策。

8. 儿童
PlanB Labs仅从下载了Droplets应用程序的父母或监护人那里收集有关儿童的有限的个人信息。当儿童使用Droplets应用程序时,它将自动收集有关设备和使用情况的信息。有关更多信息,请参见8.1 Droplets部分。在任何时候,PlanB Labs都不会有意收集上述以外的儿童的个人数据。如果你有理由相信某位孩子已经通过服务向PlanB Labs提供了个人数据,请通过support@languagedrops.com与我们联系,我们将尽力从数据库中删除该信息。

8.1 Droplets

9. 其它网站的相关链接

10. 安全性

11. 隐私政策的更改

12. 联系我们

Last revised on May 1 2020