Refund

You can find detailed information about our Premium subscription fees, cancellation and refund policy here.

Drops subscriptions can be purchased through:

• Google Play Store (in-app purchase, more info here)

• Apple App Store (in-app purchase, more info here)

• or online at https://payment.languagedrops.com/purchase (handled by Paddle)

In-app purchases are purchased from and billed by the respective app store, not by us.

To request a refund for an in-app purchase, please contact Google or Apple directly. You can find more detailed information about the respective app store's refund policies here:

• Get a refund on Google Play

• Request a refund for an App Store or iTunes Store purchase

Please note, Apple manages all of its subscriptions and purchases directly. This means that we are not able to refund, cancel, or manage accounts created through Apple.

Paddle/Online

The order process for online purchases is conducted by the third party online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

In case you need assistance with an online purchase, please reply to the email you received for your order from Paddle.com and their support team will be in touch shortly!

If you still need help, please tap on the pen icon on the bottom right corner while logged in or fill up this form here and we will get back to you asap.