How to Get Help

Do you have questions or need assistance using Drops?

Before submitting a help request to our support team, please use the search function to see if the solution to your problem is there.

Click here if you purchased a Premium subscription but it does not work.

If you can’t find an answer in the Language Drops Docs, please message us directly using the app’s Help Section. click here

When submitting your help request, please try to describe the issue you’re experiencing in as much detail as possible. Let us know what steps you took before the issue began (for example, if you updated the app), and if it is possible, attach a screenshot or screen recording.

If you can’t open the Drops app for any reason and you need assistance, please send us an email at, describing the problem in as much detail as possible.